UBC invites you to take a Service Satisfaction Survey

If you are a manager of staff whose work is not computer-based, please print this email and display it in a common work area for them to review.

To: Faculty and staff in Vancouver and the Okanagan

Earlier, we announced the UniForum program, which will help us — at an organizational level — better understand our services and activities, and how those services are most-effectively aligned to our academic mission. See the full message: http://broadcastemail.ubc.ca/2017/04/05/ubc-joins-uniforum-benchmarking-program/

Thank you to everyone who is working to gather a picture of these services and activities across the university.

Our next step will be to invite faculty and staff to participate in a Service Satisfaction Survey.

The survey will provide a closer look at satisfaction levels gathered from both service providers and end-users. This will help us see what we are doing well, where we should work to improve services, and where we can learn from those that are working well.

To ensure confidentiality, the survey is being conducted by Cubane Consulting. No one at UBC will have access to individual feedback.

On May 23, 2017, staff and faculty will receive an invitation by email from the address “noreply@surveys.cubane.co” with the title “Invitation to UniForum Service Satisfaction Survey”. This email will include your unique link to access the survey online. The survey takes on average 15 minutes to complete, and closes end of day on Tuesday, June 6, 2017.

For more information about the survey, contact Tammy Brimner, Director, Office of the VP Finance & Operations, who is the UniForum Program Manager, at uniforum.help@ubc.ca.

Read more about UniForum@UBC at http://pair.ubc.ca/uniforum.

Andrew Simpson
Vice-President, Finance & Operations

Angela Redish
Provost and Vice-President, Academic pro tem

Lisa Castle
Vice-President, Human Resources

Global Ransomware Alert

If you are a manager of staff whose work is not computer-based, please print this email and display it in a common work area for them to review.

To: Faculty and staff in Vancouver and the Okanagan

As you may have seen in the media, there is currently a global ransomware attack affecting thousands of computers around the world.

While we have not seen any evidence that UBC systems have been compromised, we would like all faculty, staff and students to be extra vigilant to ensure our systems remain secure.

This particular attack (sometimes referred to as ‘WannaCry’) comes in the form of an email with web links to malicious code that infects individual computers with ransomware, in addition to infecting other computers on the network. This is the first widespread ransomware attack that has used this method to pass the infection to other computers, but will likely not be the last.

We employ the latest security technologies to protect against malware threats at UBC, but the sophistication of the threats is increasing daily and faculty, staff, and students need to play their part in keeping our university safe.

Additional steps you can take to ensure you stay secure:

  • Don’t click on any web links in emails unless you are expecting the message and are absolutely sure the links are safe.
  • It is much safer to delete an email than risk clicking on any web links in an unexpected message.
  • Contact your local IT support to ensure that your computer has the latest security patches installed. This particular malware targets computers with Microsoft Windows installed but it is still wise to ensure that any Macintosh or Linux computers you use are patched as well.
  • Make sure you have Anti-Virus software installed with the latest patches. UBC provides Sophos Anti-Virus for free on work and personal computers.
  • If you think you may have been a victim of a cyber-attack, report it immediately. Call the UBC IT Service Desk at 604.822.2008 (Vancouver) or 250.807.9000 (Okanagan).

For additional information, search “UBC Privacy Matters” online and visit the Privacy Matters at UBC website.

Together we can keep our information secure.

Jennifer Burns
Chief Information Officer

Announcing a new Provost and VP Academic, UBC Vancouver

If you are a manager of staff whose work is not computer-based, please print this email and display it in a common work area for them to review.

To: Faculty and staff in Vancouver and the Okanagan

I am pleased to announce that Professor Andrew Szeri has been appointed as the new Provost and Vice-President Academic, for UBC Vancouver.

Professor Szeri joins us from the University of California at Berkeley. He will formally begin his role at UBC on July 1, 2017 (subject to Canadian immigration authorities).

During his time at UC Berkeley, Professor Szeri served as Vice Provost for Strategic Academic and Facilities Planning, leading academic program review of all departments and schools from 2014 to 2016. He also served seven years (2007-14) as Dean of the Graduate Division, with academic quality assurance and financial responsibilities extending to nearly 11,000 graduate students and 100+ degree programs campus-wide.

He is a professor in the Department of Mechanical Engineering, teaching in the areas of fluid mechanics and nonlinear dynamics. He has won several research awards, four teaching awards, and a recent award for excellence in student mentoring.

The Provost and Vice-President Academic is a vital role at UBC Vancouver, providing vision and leadership as we develop and launch the university’s strategic plan.  As we embark on UBC’s Next Century, I am confident that Professor Szeri will help navigate the complex nature of our world, ensuring alignment of priorities alongside our commitments to research, scholarly excellence and the student experience.

I would like to take this opportunity to thank the members of the search committee who were instrumental in helping to find such an outstanding candidate. The committee comprised representatives from the Board of Governors, several Faculties and UBC’s student community. As part of the process, the final candidates also met with 60 individuals outside of the search committee including members of faculty, staff and the senior administration.

As we prepare to welcome Professor Szeri, I would like to give my personal thanks to Dr. Angela Redish who has acted in the role of Provost and Vice-President Academic pro tem since July 2015. Over the last two years, UBC has experienced many changes and Dr. Redish has provided steady leadership. She will formally step down from the role on June 30, 2017, and I wish her well.

Looking to the future, I am excited to work with Professor Szeri as we collectively bring to life our new strategic plan. Please join me in welcoming him to UBC.

Professor Santa J. Ono
President and Vice-Chancellor

Extension of appointment of the Deputy Vice-Chancellor and Principal of UBC Okanagan

If you are a manager of staff whose work is not computer-based, please print this email and display it in a common work area for them to review.

To: Faculty and staff in Vancouver and the Okanagan

I am very pleased to announce that the Board of Governors has approved the extension of Dr. Deborah Buszard’s appointment as Deputy Vice-Chancellor (DVC) and Principal of UBC’s Okanagan campus for a three-year term, effective 1 July 2017.

Dr. Buszard has made many important contributions during her first term as DVC, including overseeing the significant growth of the campus and raising its profile in the region, provincially and across Canada.

In 2014, she spearheaded the successful ASPIRE campus plan which set a clear direction for UBC Okanagan’s academic and research strategies. Under her guidance, UBC Okanagan increased its research income and implemented several innovative aboriginal access programs. During Dr. Buszard’s first term, the Okanagan campus also completed its first campus fundraising campaign, raising a remarkable $100M in support of students, programs and research.

I am excited to continue working with Dr. Buszard over the next three years. Dr. Buszard’s thoughtful leadership will continue to strengthen our university as we look towards the future. Please join me in congratulating her on the extension of her appointment.

Professor Santa J. Ono
President and Vice-Chancellor

Reminder: Nominations invited for faculty representatives to the Senate

Please be reminded that you have until 4pm on Tuesday, April 25, 2017 to submit your nominations for faculty representatives to the Vancouver Senate.

At least one position in every Faculty — with the exception of the Faculty of Pharmaceutical Sciences — is yet to be filled.

For information on the positions that remain open, as well as eligibility and the nomination process, please visit: https://facultystaff.students.ubc.ca/faculty-specific-senate-representatives-and-librarian-representative-vancouver-senate.

If you have any questions, please contact elections.information@ubc.ca.

Kate Ross
Associate Vice-President, Enrolment Services and Registrar

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