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We are pleased to announce that Workday is now live, replacing systems that were 25 years old or more. This major milestone represents a big step forward in supporting our learning, research and working environments at UBC. Now live, Workday will help to modernize and simplify our HR and Finance processes for many years to come.
Getting started in Workday
To access Workday, click on the link from the homepage of the Integrated Renewal Program (IRP) website at https://irp.ubc.ca/.
If you’re not sure where to begin, we recommend that you review the go-live resources accessible from the homepage of the IRP website. They contain all the information you need to successfully navigate Workday in your first week, including checklists for activities you should complete and answers to common go-live questions.
Accessing support
We know there are going to be questions and issues and ask for your patience and cooperation as we work through them together. The Integrated Service Centre (ISC) is now available to support you with Workday.
You can access support in a variety of ways, including:
- Using the online, searchable knowledge base of ‘how to’ articles
- Submitting a ticket and tracking your request online
- Calling an ISC representative to receive direct support
- Connecting with your local transition network lead to receive department / unit specific support
The ISC will also provide additional support information, including known issues and resolutions, planned outages and Workday updates. For more information, visit https://isc.ubc.ca/.
To access Workday support, visit the UBC Self-Service Portal at https://ubc.service-now.com/selfservice.
A big thank you to everyone
We would like to take a moment to recognize where we are today and how far we’ve come. We’d also like to say thank you to everyone who has helped make this launch possible. This includes the project teams, those in HR and Finance, and everyone across all Faculties, departments and units who have been involved in supporting the program — it has been a truly fantastic team effort.
Of course, this is just the beginning. There is plenty of hard work to come as we start to use the new system and iron out any wrinkles. We look forward to seeing how Workday will support you as we transition to new ways of working at UBC.
On behalf of the entire team, thanks again for all your support.
Marcia Buchholz
Vice-President, Human Resources
Peter Smailes
Vice-President, Finance and Operations
Andrew Szeri
Provost and Vice-President, Academic, UBC Vancouver
Lesley Cormack
Deputy Vice-Chancellor and Principal, UBC Okanagan
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